Program Assistant – Bilingual (English/Armenian) Preferred

About the Role

The Child Care Resource Center (CCRC) is a 900+ person nonprofit providing child, family, and community well-being services across the San Fernando Valley and beyond. The Program Assistant provides administrative support within the Child Care Financial Assistance (CCFA) Division, ensuring efficient handling of tasks, compliance with program regulations, and effective communication.

Bilingual English/Armenian highly preferred.

What You'll Do

Clerical & General Assistance (55%)

• Support case management tasks: filing, typing, mail processing, enrollment and provider packets
• Develop and maintain accurate records of families' program activity
• Apply knowledge of program regulations, guidelines, and funding terms (Title V, Stage 1, CDE, CCRC policies)
• Request documentation to maintain family eligibility and program compliance

Customer Service (45%)

• Provide professional customer service to clients, families, and community partners
• Handle inquiries and communications from families and providers

Requirements

• Bilingual in English and Armenian highly preferred
• Strong clerical and administrative skills
• Knowledge of subsidized childcare programs a plus

Pay & Benefits

$20/hr · Hybrid · Full-time