Bilingual Personal Injury Intake Specialist
Block Law · Burbank
- Pay
- $26–32/hr
- Job type
- Full-time
- Work mode
- On-site
- Category
- Office & Professional
- Neighborhood
- Burbank
- Posted
- June 24, 2026 (Jun 24)
- Last verified
- October 1, 2026
- Location: Burbank, CA
- Employment Type: Full-Time, On-Site
- Compensation: $26–$32 per hour
- Schedules: Day Shift 11am–8pm or Overnight Shift 3pm–12am
About the Role
Block LLP is looking for compassionate, driven Intake Specialists. You will serve as the first point of contact for individuals seeking legal assistance, gathering case information and delivering an exceptional client experience.
What You'll Do
- Answer inbound calls from prospective clients
- Conduct detailed intake interviews in English and Spanish
- Gather accident, injury, treatment, insurance, and liability information
- Assess potential cases and escalate urgent matters
- Guide clients through the intake and onboarding process
- Document client information in the firm's case management system
Requirements
- Bilingual in English and Spanish (required)
- Minimum 1 year of legal intake experience
- Experience in a Personal Injury Law Firm or legal environment
- Familiarity with CRM, intake, or case management software
- Excellent verbal and written communication skills
- Comfortable handling high volume of inbound calls
Benefits
- Bonus opportunities
- 401(k) program
- Nine paid firm holidays + additional time off
- Training and professional development
- Collaborative and supportive team environment
This listing comes from Block Law's own careers feed and was last verified against it on October 1, 2026. Stale listings are removed automatically.
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Bilingual Personal Injury Intake Specialist
$26–32/hr